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Focus on the Flip Side: Coffee break with Maria Davidson, co-founder and CEO of Kojo

by steph@redstartgroup.com | Nov 16, 2023 | FeaturedNewsPage, Layout_News

By Andrew P. McCoy and Fred SargentPublished On November 15, 2023 The song on the B-side of a pop single was never expected to be a hit. In the heyday of 45-rpm vinyl recordings, it was the A-side that got all the attention. We see a parallel for...

The Customer Experience: Seeing Things from the Customer’s Viewpoint

by steph@redstartgroup.com | Oct 14, 2023 | FeaturedNewsPage, Layout_News

By Andrew P. McCoy and Fred SargentPublished On October 1, 2023 The Customer Experience: Seeing Things from the Customer’s Viewpoint Continue Reading… ...

The Universe of Emerging Markets: What service contractors can learn from the Voyager mission

by steph@redstartgroup.com | Oct 13, 2023 | FeaturedNewsPage, Layout_News

By Andrew P. McCoy and Fred SargentPublished On October 13, 2023 The Universe of Emerging Markets: What service contractors can learn from the Voyager mission On July 21, NASA temporarily lost contact with Voyager 2, one of its most famous...

The Great Geomagnetic Storm of September 1859

by steph@redstartgroup.com | Sep 15, 2023 | FeaturedNewsPage, Layout_News

By Andrew P. McCoy and Fred SargentPublished On September 15, 2023 The Great Geomagnetic Storm of September 1859: A look at the solar event that caused worldwide electrical disruptions Every electrical lineworker deserves to know the story of the...

How To Make the Most of the NECA Show: Pretend it’s a vacation at a luxury resort

by steph@redstartgroup.com | Sep 11, 2023 | FeaturedNewsPage, Layout_News

By Andrew P. McCoy and Fred SargentPublished On September 11, 2023 NECA’s first annual Service & Maintenance Conference was in June 2023 in Denver. It was a smashing success. Attendance exceeded expectations, and the two-day session earned huge...

A Bold New Dimension to Business: Introducing electrical service and maintenance version 2.0

by steph@redstartgroup.com | Aug 15, 2023 | FeaturedNewsPage, Layout_News

By Andrew P. McCoy and Fred SargentPublished On August 15, 2023 A Bold New Dimension to Business: Introducing electrical service and maintenance version 2.0 Continue Reading… ...