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Service Is Never Safe: Coffee break with Brenda Henwood, president and CEO of FTBA, Valencia, Pa.

Service Is Never Safe: Coffee break with Brenda Henwood, president and CEO of FTBA, Valencia, Pa.

by admin | May 15, 2024 | FeaturedNewsPage, Layout_News

    By Andrew P. McCoy and Fred SargentPublished On May 15, 2024       You’re in your service van, stopped at a traffic light. In your periphery, you spot another work van. You instinctively glance at the signage to see who owns the...
The Future of Smart Lighting: Coffee break with Brad Koerner, Koerner Design

The Future of Smart Lighting: Coffee break with Brad Koerner, Koerner Design

by admin | Apr 15, 2024 | FeaturedNewsPage, Layout_News

    By Andrew P. McCoy and Fred SargentPublished On April 15, 2024       As we peer into the future of smart lighting, we must ask how service and maintenance contractors can guide their organizations through the uncharted waters of the years...
Shooting for Opportunities: Building the value of your company in emerging markets

Shooting for Opportunities: Building the value of your company in emerging markets

by admin | Mar 15, 2024 | FeaturedNewsPage, Layout_News

    By Andrew P. McCoy and Fred SargentPublished On March 15, 2024       It’s March, and by now your accountant should have wrapped up your company’s financial statements for last year. Here’s a trick that beats computing and comparing classic...
The Power of Weak Ties: The influence on workforce development and service and maintenance

The Power of Weak Ties: The influence on workforce development and service and maintenance

by steph@redstartgroup.com | Feb 16, 2024 | FeaturedNewsPage, Layout_News

    By Andrew P. McCoy and Fred SargentPublished On February 15, 2024       Service and maintenance electricians who spend their entire work week shuttling from one customer’s location to the next are in a position to benefit from a...
The Picnic Shelter Organization Model: A New Way to Envision Your Company

The Picnic Shelter Organization Model: A New Way to Envision Your Company

by steph@redstartgroup.com | Jan 31, 2024 | FeaturedNewsPage, Layout_News

      By Andrew P. McCoy and Fred SargentPublished in Powerline Magazine Q4 2023   Since they first appeared in the mid-1800s, organization charts — more commonly called “org charts” — have evolved to reflect the progressively changing nature of...
Selling Service and Opportunity: Electrical service and maintenance 2.0 guarantees operability

Selling Service and Opportunity: Electrical service and maintenance 2.0 guarantees operability

by steph@redstartgroup.com | Jan 15, 2024 | FeaturedNewsPage, Layout_News

    By Andrew P. McCoy and Fred SargentPublished On January 15, 2024   Selling multiyear maintenance contracts is an everyday event for mechanical contractors’ service departments. It has never been that easy for electrical contractors. However, there...
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