NEWS & EVENTS
Featured News
The Forgotten Story: What the Empire State Building can teach us about product management versus project management
By Andrew P. McCoy and Fred SargentPublished On September 15, 2025 For more than 40 years, everyone knew the story of the Empire State Building, the tallest building in the world. What people forgot was how quickly it was constructed. What people...
The Down-Low on Employee Handbooks: Why you should have one and what it should cover
By Andrew P. McCoy and Fred SargentPublished On July 15, 2025 Most contractors think of an employee handbook as a nicety, not a necessity. If we had harbored any of that sentiment ourselves, it was quickly dispelled when we sat down to talk with...
The Right People in the Right Roles: What every service-oriented company can learn from competitive rowing
By Andrew P. McCoy and Fred SargentPublished On June 15, 2025 The very first intercollegiate sport? Not football. Not basketball. Not baseball, soccer or lacrosse. In fact, not a game based on playing with a ball of any size or shape. It was...
A Dynamite Idea About Job-Site Safety
By Andrew P. McCoy and Fred SargentPublished On May 15, 2025 Swedish chemist, engineer and industrialist Alfred Nobel invented dynamite. Dynamite instantly captured worldwide demand, and Alfred Nobel became rich beyond his wildest dreams....
A Surprising Response: Perry Daneshgari, owner of MCA Inc.
By Andrew P. McCoy and Fred SargentPublished On March 15, 2025 In the past two years, worldwide news about the spread of A.I. across a range of industries has continued to break. With scattered reports on where A.I. was beginning to show up...
Electrical Trail Markers: What always drives change, and the challenges presented
By Andrew P. McCoy and Fred SargentPublished On January 15, 2025 Tip-offs to the future course of the electrical service and maintenance business appear every month in this magazine, but they do not only show up in regular columns or...
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Literature
Great Service Made Simple
by Frederic B. Sargent
Reinvent Your Contracting Business With Sustainable Service
by Frederic B. Sargent
The 60-40 Solution for Union Electrical Contractors
by Frederic B. Sargent





